It is finally over
The nightmare laptop is finally out of my sight. I am half expecting to see it again in a month even though all of the internal parts have been changed out twice. At least I don't have to think about it for a while. Back to inane virus removal for the time being. If only people would stop using IE.
Speaking of viruses, a user hands me his laptop today and wanted me to fix IE. The whole time I am thinking if he wasn't surfing pr0n all day I wouldn't even be messing with this. I mean, doing that at home is bad enough, why would you do it at work AND save copies to your hard drive?
On a positive note, tech night is tonight and will provide an opportunity to drown out any memories of work today.
Wednesday
Tuesday
iPhone Support Continues...
iPhone ridiculousness and beyond
User: "I can't get my iPhone to work! Help now, I can't live without a cell phone."
Me: "Did you plug it in? Has it been activated? Did you pick this up yourself from the phone office?"
User: "Uh, my administrative assistant picked it up. I can't be bothered with putting effort into this."
Later I find out this is his second iPhone. I wonder how he setup the first one. So I send the iPhone setup instructions that a 5 year old could follow and he insists on reading them aloud over the phone to me as he performs the steps.
User: "Will this erase my contacts on the phone from before?"
Me: "This is a different phone, there are no contacts on it yet..." (under my breath) "Do you think I even care?"
Glad I am not getting an iPad.
User: "I can't get my iPhone to work! Help now, I can't live without a cell phone."
Me: "Did you plug it in? Has it been activated? Did you pick this up yourself from the phone office?"
User: "Uh, my administrative assistant picked it up. I can't be bothered with putting effort into this."
Later I find out this is his second iPhone. I wonder how he setup the first one. So I send the iPhone setup instructions that a 5 year old could follow and he insists on reading them aloud over the phone to me as he performs the steps.
User: "Will this erase my contacts on the phone from before?"
Me: "This is a different phone, there are no contacts on it yet..." (under my breath) "Do you think I even care?"
Glad I am not getting an iPad.
Thursday
The First Post
The first post is always the lamest.
The Dell onsite repair technician will be arriving between 2 and 4 pm today. If this doesn't fix the laptop, I don't know what to tell the user. Mobo, RAM, and HDD have will have been replaced twice now.
This has got to be the longest day in a while. Waiting for long weekends always seem to take forever. Weekend warriors rejoice when Friday hits.
rubbish tip: don't try to use an usb aircard with usb 1.1 ports unless you want to spend all day accomplishing nothing.
The Dell onsite repair technician will be arriving between 2 and 4 pm today. If this doesn't fix the laptop, I don't know what to tell the user. Mobo, RAM, and HDD have will have been replaced twice now.
This has got to be the longest day in a while. Waiting for long weekends always seem to take forever. Weekend warriors rejoice when Friday hits.
rubbish tip: don't try to use an usb aircard with usb 1.1 ports unless you want to spend all day accomplishing nothing.
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